Privacy Policy

Privacy Policy

Effective Date: March 17, 2025

Limitless Technologies LLP ("Company", "we", "our", or "us"), operating under the brand name KheloBox, is committed to protecting your privacy and ensuring transparency in the collection, use, and safeguarding of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, storage, disclosure, and protection of personal data when you access or use our services via the KheloBox application ("Application") or any other digital or offline interaction with us (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

1. DEFINITIONS

Unless otherwise defined, capitalized terms shall have the meanings assigned below:

  • Account: A unique account created by or for you to access our Service.
  • Affiliates: Any entity controlling, controlled by, or under common control with us.
  • Device: Any internet-connected device such as a mobile phone, tablet, or computer.
  • Personal Data: Any data relating to an identified or identifiable natural person.
  • Service Providers: Third parties engaged to process data on behalf of the Company.
  • Usage Data: Automatically collected data relating to your interaction with the Service.
  • You: The individual accessing the Service, or a legal entity on whose behalf such individual is acting.

2. DATA COLLECTION

a) Personal Data We Collect

We may collect and process the following personal information:

  • Contact Details: Email address, phone number.
  • Device Information: IP address, browser type/version, operating system, device model, device identifiers.
  • Account Details: Username, login credentials (encrypted).
  • Location Information: With your permission, we may collect precise geolocation.
  • Media Access: Photos or camera usage, solely for specific features you opt into.

b) Usage Data

This includes information such as the pages visited, time spent on each page, clickstream data, mobile app activity logs, and diagnostics.

3. LEGAL BASES FOR PROCESSING (GDPR/INDIA DPDP ACT ALIGNMENT)

We process your data under one or more of the following lawful bases:

  • Consent (where required)
  • Performance of a contract
  • Legal obligation
  • Legitimate interest (e.g., to improve the Service)

4. PURPOSE OF DATA COLLECTION

We use Personal Data for purposes including but not limited to:

  • Providing and maintaining the Service
  • User account management
  • Responding to user inquiries and support requests
  • Communication about product updates, offers, and services
  • Processing transactions and contractual obligations
  • Analytics and performance monitoring
  • Fraud prevention and legal compliance
  • Internal business operations and audits

5. DATA SHARING AND DISCLOSURE

We may share your data under strict confidentiality with:

  • Service Providers: For hosting, analytics, customer support, etc.
  • Affiliates and Partners: For operational and promotional purposes.
  • Business Transfers: In case of merger, acquisition, or sale of assets.
  • Law Enforcement: If required by law, legal process, or valid government request.
  • With Your Consent: For any other purpose disclosed to you and with your permission.

6. DATA RETENTION

We retain your Personal Data for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Usage Data is retained for internal analysis and typically for a shorter duration unless required for security or functional enhancement.

7. INTERNATIONAL DATA TRANSFERS

Your data may be processed and stored in jurisdictions outside your country. We ensure adequate data protection measures are in place in compliance with applicable laws, including standard contractual clauses where required.

8. YOUR DATA RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your Personal Data
  • Withdraw consent at any time
  • Object to or restrict certain processing
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the details below.

9. SECURITY MEASURES

We implement industry-standard security measures, including encryption, access controls, and secure infrastructure. However, no system is entirely immune from risks. You acknowledge that transmission of data over the internet is never 100% secure.

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware of such collection, we will promptly delete it.

11. THIRD-PARTY LINKS

Our Service may include links to third-party websites or services not under our control. We are not responsible for the content or privacy practices of these external platforms.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. Continued use after such changes constitutes your acceptance.

Last Updated: March 17, 2025

13. CONTACT INFORMATION

For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact:

Limitless Technologies LLP
307, ABC-2, Mota Varachha, Surat, Gujarat - 394101, India
📧 limitless.technologies.llp@gmail.com
📞 Phone: +91 0261 4398 098